Contact Center Resources

The Challenge

Contact Center Agents and Supervisors are hard to find especially those who are professional, highly trained, sustainable and   have the following attributes:
  • Communication skills
  • Computer skills.
  • Dealing with intensive amount of calls.
  • Listening abilities.
  • Working under pressure.
  • Shifts handling and the ability to work late hours.
  • Foreign language support.

Our Offering
PrimePoint Offers High Caliber Contact Center Agents & Supervisors to its clients. These resources are extensively interviewed and evaluated and well trained in later stages.

PrimePoint offers a combination of local & Non local young men and women available around the clock, with foreign language support capabilities to insure the complete satisfaction of its clients.

PrimePoint invests in building strong resources by enrolling them in up-to-date professional training courses, such as (APEX- Achieving Personal Excellence Course), which create strong loyalty and ensure the reliability, stability, and strategically of the resources.

apex.pngAPEX course is of high importance by:
  • Improving stress-management skills.
  • Enhancing work-life balance and fitness.
  • Unleashing one‘s full potentials.
  • Giving clear thinking & focused action.
  • Giving creativity.
  • Improving leadership & team building skills.